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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helgi Thor Leja

June 24, 2025

5  out of  5
rating by Helgi Thor Leja
"Justin was fantastic helping us with insurance for our home. Attentive, responsive, and great about evaluating which options made the most sense for us and our family. A+A+A+"
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Sara L.

June 23, 2025

5  out of  5
rating by Sara L.
"5 Stars – Outstanding Auto Insurance Service from Justin / Team James !!! We had an excellent experience with Justin’s auto insurance services! He provided the best quote for our family, including a college teenager, which can often be challenging when it comes to coverage and cost. Justin was incredibly responsive—answering all of my calls promptly—and took the time to clearly explain every detail of the policy, especially the parts we didn’t fully understand. He also kept us on track with reminders for everything we needed to complete and followed up with helpful emails to make sure we understood the policy and didn’t miss any important deadlines. If you have a teenager and are looking for reliable, professional, and supportive auto insurance service, I highly recommend Justin. He made the whole process smooth and stress-free!"
We responded:
"Sara, I really appreciate your feedback! Yes, Justin is one of kind and I believe he is asset for the agency. Please do remember, we are here to serve all your insurance needs, and other team members is ready to serve you when Justin is not available. Once again, thanks for 5 stars !~"
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Min Y Kim

June 21, 2025

5  out of  5
rating by Min Y Kim
"If youre looking for insurance~~ look for JAMES!! He is trustworthy and a greatttttt person! It was dreading looking for insurance but James has made it quick and easy!"
We responded:
"Thanks for your kind words Minyoung ! Hope you are having great summer with 2 princesses. "
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Andy Cha

June 21, 2025

5  out of  5
rating by Andy Cha
"Super friendly and very professional. Highly recommend!!"
We responded:
"Andy, I really appreciate your 5 Star Review !~ "
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carole webb

June 19, 2025

5  out of  5
rating by carole webb
"Justin was very patient and helped me with three problems I was having with my State Farm Billing. He was also very polite."
We responded:
"Carole, Yes, Justin is not only polite, but knowledgeable and motivated to serve all your insurance needs. Thank you very much for your generous feedback ! "
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Neno Kehayov

June 19, 2025

5  out of  5
rating by Neno Kehayov
"Outstanding service!!! Dan was very helpful in making sure I got the right document I needed and was able to text it to me it right away. No waiting on hold or sending it later. Here they really do make it feel like you're a priority which is very refreshing"
We responded:
"I am very glad that your experience with Dan was delightful! Thanks for the feedback ! Yes, We deeply believe that Dan will continuously serve all your insurance needs with serve that you deserve ! Thanks for the kind words, "
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Boram Yi

June 17, 2025

5  out of  5
rating by Boram Yi
"He is kind and explains things in detail."
We responded:
"Thank you very much for your kind words. I am looking forward to serving your family insurance needs !~ "
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Krissy K

June 10, 2025

5  out of  5
rating by Krissy K
"Dan was very courteous when working with me on my auto policy and patiently answered all my questions. I felt Dan really worked with me to make sure I got the coverages I needed. And on top of that he helped lower my premium! For anyone who is looking for someone to truly want to help them get the insurance they need - I would say look no further! The team here really cares and knows their stuff!"
We responded:
"Thanks, Krissy, for your kinds of words! Please allow dan & our teams to assist all insurance needs! "
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Aubrieann Shinall

March 31, 2025

5  out of  5
rating by Aubrieann Shinall
"James and Justin exemplify exemplary customer service, embodying the highest standards of professionalism and support. Following the retirement of our previous State Farm agent, we were fortunate to be transferred to these exceptional agents. Justin and James have consistently demonstrated attentiveness and provided reassuring assistance in addressing our insurance inquiries and concerns. We are deeply grateful for their dedication to providing comprehensive support in meeting our insurance needs. Thank you!!"
We responded:
"Thanks for the kind words! Justin works very diligently to meet customers' needs and expectation. I will continue to support Justin to perform his duties at the level you all deserve. Once again, Thank you very much! "
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xia liang

October 3, 2024

5  out of  5
rating by xia liang
"Outstanding service and competitive insurance rate! James is an amazing expert on the insurance needs and coverage. He took the time to explain various coverage options in detail, ensuring I understood what I was getting and helping me choose a plan that fit both my needs and my budget. Highly recommend James to everyone who is looking for competitive rates on car and home insurance."
We responded:
"Lilly, I really appreciate your business and kind words on your experience with my agency. I am happy to serve your family! "
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elena_ 98

January 25, 2024

5  out of  5
rating by elena_ 98
"James has been very helpful in getting me set up with insurance for my new vehicle! He went out of his way to brainstorm ways to reduce the costs on my end and was always available to answer any of my questions, whether via phone or email. Thank you James :)"
We responded:
"Thanks for the kind words, Elena! Come visit office when you need Notary public as free of charge! Once again, I am here to serve all your insurance needs! "
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Jennavieve Johnson

July 21, 2023

5  out of  5
rating by Jennavieve Johnson
"James is excellent to work with, very responsive, detailed oriented and does whats in the best interest of his customers. We would absolutely recommend James as a local small business insurance agent."
We responded:
"Thanks for the kind words, and it is honor to be selected as your agent! Please do not hesitate to make a suggestion for better! "
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Andrea Mendoza

July 12, 2023

5  out of  5
rating by Andrea Mendoza
"Fast, easy and great to work with James. He checks all available options to best fit your needs. Switched in less than an hour!"
We responded:
"Thanks for the kind words, Andrea! I am glad to be your Auto Insurance Agent! "
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Timmy

June 25, 2023

5  out of  5
rating by Timmy
"Thanks for the Free Notary Public Service, James! Perhaps you can work on my auto and home !"
We responded:
"Sure ! I would love to work on your Auto Insurance too! "
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Juel Her

May 30, 2023

5  out of  5
rating by Juel Her
"Anthony Tran has been nothing but kind, courteous and patient with me. During my family's financial crisis, he offered ways to keep us with State Farm. I've been with other State Farm agency before, but none is like this one. He was also able to offer me the best deals because he has a heart. Having a heart really matters to me. Other places would only offer liabilities and charge me double the price. With Anthony, there's nothing to hide. Honesty and heart is what Anthony gives to his clients. I really thank the Lord for him. My God is in control of everything and He led me here when I was looking for auto insurance. I really thank the Lord!! I highly recommend James Kang's agency if you're looking for an agency that takes the time to answer all your questions and find ways to resolve them, this is it."
We responded:
"Thanks for the kind words, Mrs. her. Yes, Anthony is very valuable team member and I also do appreciate his service toward to customers. Please reach out to me or Anthony for any issues. I am very glad my team provides your Auto insurance needs. "
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장수진

April 29, 2023

5  out of  5
rating by 장수진
"친절하고 정확하게 알려줘서 저는 너무 고마웠습니다"
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jang chanik

April 28, 2023

5  out of  5
rating by jang chanik
"Friendly,nicely, sincerely agent! Everything's going to be good well with him."
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michelle nguyen

April 17, 2023

5  out of  5
rating by michelle nguyen
"Amazing genuine service! Anthony helped lower my premium for auto and life insurance"
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Kyung Hee Lopes

April 17, 2023

5  out of  5
rating by Kyung Hee Lopes
"He has a good knowledge, very professional, and kind in his field!"
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Sunhee Park

March 25, 2023

5  out of  5
rating by Sunhee Park
"Excellent service"
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HyoSun An

March 25, 2023

5  out of  5
rating by HyoSun An
"Super nice super detail and also if you have any questions he has the answer"
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HELEN YU

March 25, 2023

5  out of  5
rating by HELEN YU
"Great customized service and appreciate Jolene~~ You can get what you need."
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Holly Kang

March 24, 2023

5  out of  5
rating by Holly Kang
"I am happy with Jolen's service. She was very knowledgeable and was able to lower my premiums. I highly recommend her. :)"
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Ko Kevin

March 24, 2023

5  out of  5
rating by Ko Kevin
"My experience with Mr. Kang has been excellent. Truly happy with the process of obtaining my life insurance! Very professional and caring."
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Dave Kim

March 24, 2023

5  out of  5
rating by Dave Kim
"Great products with competitive pricing and personalized customer service!"